sap support services Secrets
sap support services Secrets
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Access various support channels to assist you to resolve your concern in the simplest way doable. Many of the support channels are built-in into the application, using artificial intelligence (AI) algorithms to recommend the most effective channel to solve your situation.
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provide a detailed description. choose the correct technique and product. Read here why this is significant.
Program a Manager lets you e book a 15-moment phone using a support manager on your medium or higher priority support circumstance that has a two hour direct time less than the next problems:
How does one Plan an Expert for VAR-d support associates and their close clients? As VAR-D support partners are mandated to provide 1st and 2nd line support, the usage of Plan a specialist channel has become produced offered, because May 2021, for current circumstances only.
Within the core of each flourishing IT Section can be a dedication to giving top rated-notch assistance to finish-buyers. But attaining this needs a lot more than simply dedication; it demands the right equipment.
When the support engineer is not able to solution my problem over the chat session, will I want to start out the case submission procedure once more? No, if the support engineer is unable to take care of your challenge at enough time, they are going to proceed the situation submission process for yourself.
Am i able to refer website back towards the chat session information and facts at a afterwards time? Indeed, the chat transcript and all attachments will probably be recorded in the situation log for your usefulness.
proactive support recommendations for every page - driven by AI and curated by SAP support for your application
We not merely develop with you, we be certain we’re a driving pressure driving it. We celebrate your successes and consider your IT to another stage with it.
Rimini Support™ for SAP™ allows you to soar-commence your future SAP roadmap currently. Irrespective of which SAP product or release you’re running, we could support it for at least fifteen years devoid of upgrades, letting lots of time and adaptability to strategy a protracted-time period ERP method aligned with your business demands.
trending written content which signifies in genuine-time which KBAs/SAP Notes are preferred with our buyers.
The carousel down below displays most of the opportunities readily available and can link you to definitely the correct put - all portion of one's cloud membership and/or upkeep deal.
Ask for a distant service in your behalf, and confirm all conditions, to be sure a prosperous assistance scheduling